About us
Engineers who run networks, not a call centre.
We started this because there was an obvious gap. MikroTik equipment is everywhere in South Africa, the documentation is online and excellent, and support from the manufacturer is a forum post and a time zone away. What was missing was somebody local to call who genuinely knows the platform.
We use what we sell
We are not a reseller who took a MikroTik course. We operate a subscriber wireless network of our own, built on RouterOS, with the subscriber management, queueing and hotspot infrastructure that goes with it.
That matters more than a certificate. Running a production network means we have already met the failure modes your network will eventually find — at our own expense, on our own weekends.
Small on purpose
You will deal with the engineer working on your network, not an account manager relaying messages. There is a limit to how many clients that model supports, and we would rather hit it than dilute it.
How we work
- We document before we change anything
- We tell you what a job will cost before we start it
- We put changes in writing and keep a record of them
- We hand over configurations that you own and can take elsewhere
- We say when something is outside our competence
What we will not do
- Lock you in with configuration only we understand
- Open a management port to the internet because it is quicker
- Quote for hardware you do not need
- Promise a response time we cannot hold
Where we work
Remote support covers all of South Africa and we do it every day. Onsite work is based out of KwaZulu-Natal — Durban, Pietermaritzburg and the North and South Coast are routine; the rest of the country is scheduled and quoted per visit.
Have a look at us before you commit.
Book the free review call. Half an hour, no obligation, and you will get at least one useful thing out of it whether or not you become a client.